We’re Guideman

    tour operator and travel agency

About us

About us


Guideman launched with the idea of becoming a next generation Destination Management Company addressing the specific needs of the online travel market.

30 %

Year over Year from Rome to Venice Florence and Milan. In 2013 we launched Paris, with goals for other destinations in 2020.

3000000 +

travelers have been welcomed by our team in Europe’s most beautiful cities.

Guideman started in 2010 as a Destination Management Company with the goal of providing innovative logistical and ground operation solutions to online tour operators, distributors and the travellers who book with them.

When Guideman stepped onto the stage, the boom of the online travel market was in full swing and offered enormous potential and opportunity to explore new ideas and solutions.

With several years of first-hand experience working in the field and addressing the unique challenges faced by online tour operators when providing their tours and services on location, Guideman has emerged as a market leader in consulting and outsourced ground operations for the travel industry in Europe.

Over time, Guideman has expanded its services to become a full-fledged group of Destination Management Companies, serving top cities in Europe.

Guideman is proud to be a strategic partner of some of the protagonists of the online travel space.

Over the years, the company has evolved from a service supplier to an integral element of the companies with which we collaborate.

Not only do we assist with day-to-day operations, but also we are also able to participate in planning, implementation, and training for future projects such as the launch of new destinations, tours, and activities.

Guideman is a group of companies that has never stopped evolving alongside our partners.

We are constantly searching for new and better solutions to address their changing on-going needs, which has led to the natural expansion of our services.

Today, Guideman is proud to have partnered and helped develop top companies among its portfolio to widen the range of services aiming to consolidate and simplify ground operations – reducing the need to contract out services to countless providers and intermediaries.

The result is a significant economic and logistical advantage for the Marketplaces, DMCs and tour operators that work with us.

The future of the online travel market holds the promise of exciting opportunities and challenges.

The team at Guideman is excited to provide the solutions to face them as we continue to expand and fortify our role as market leader.




Meet and Great Service & Assistance

Nothing is more welcoming than a warm greeting the moment you arrive in a new and unfamiliar place.

We can meet your clients in any location with branded uniforms and provide check-in, assistance, and guided tours.



Arrival Welcome and Pre-departure Assistance

Ask us about our Arrival Service which can start from the moment your group arrives at the airport, hotel or any desired location.

We can walk guests through the logistics of the arrivals process, help them get oriented, and organize their transportation to their accommodation of choice where a Hotel Check-in Assistant can be available to meet them.

Guideman can also organize a Welcome Desk Service for your next dinner, convention or other important events.

Do you know what you need before you leave for your trip? We do. Check in with the Guideman team about ​Visa requirements​ and even travel and transportation logistics such as flight reservations and hotel reservations. With us, you’ll have everything in order well before you leave home – making your travel experience as stress-free as possible.



Travel & Transportation Logistics

Through its trusted partners, Guideman is proud to offer solutions for your travel and transportation needs in all of the destinations we serve. We offer transfers of all kinds to and from all-major and secondary airports, hotels, ports, and points of interest throughout the city.

We are also able to organize city orientation tours or other customized itineraries​ for both large and small groups once you have arrived in the destination. ​


Guided Tours

From sightseeing tours covering all of the must-see stops to food tours, shopping tours, day trips and excursions to nearby destinations, Guideman’s city experts can organize bespoke itineraries to help make the most of your group’s time.

Guideman specializes in on-demand guided tours for extraordinary and after-hours venue openings.

We can arrange VIP tours at venues ordinarily closed to the public or organize visits after official closing times, giving your group privileged access to sights that are often overcrowded during normal visiting hours.




Through our Years of experience, our talented managers are happy to share the expertise and knowledge to help businesses attain goals and solve problems in different areas and levels.

We are specialized in developing tours and activities, channel management, digital marketing, back-office systems, and applications.

We also take care of Talent acquisition, recruitment, and training of new staff.



Tickets, Events & Dining Reservation

Our team of locals is always up to date on the latest shows, concerts, and events available at each of the many destinations we serve. We can arrange pre-booked tickets for your group and deliver them directly to your hotel or via will-call (where available).

Guideman can also take care of all lunch and dinner reservations, and are happy to recommend the restaurants best suited to your group’s unique needs



  • Guideman Group
  • Guideman
  • Guideman Workforce
  • Guideman France



If you have any questions or would like to know more about our services and us, please feel free to contact us.

Via Giuseppe Zanardelli, 00186 Roma (RM)ITALY


Tel. +39 06-88978349